Will “General Agent” be Replaced By Robots? 🤔
0 % Chance of Automation
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Job Description
Plan, direct, or coordinate the transportation operations within an organization or the activities of organizations that provide transportation services.
Job Details
- The SOC (Standard Occupational Classification) code is 11-3071.01
☝️ Information based on the reference occupation “Transportation Managers”.
Also Known As…
- Transportation Managers
- Transportation Supervisor
- Transportation Manager
- Transportation Director
- Trainmaster
- Train Operations Manager
- Traffic Manager
- Global Transportation Manager
- Freight Coordinator
- Fleet Manager
- Director of Operations
- Wharfmaster
- Wharfinger
- Trucking Contractor
- Truck Terminal Manager
- Transportation Superintendent
- Transportation Specialist
- Transportation Program Director
- Transportation Maintenance Supervisor
- Transportation Engineer
- Transportation Coordinator
- Transportation Consultant
- Transportation Broker
- Transportation Assistant
- Train System Operator
- Train Operations Supervisor
- Train Master
- Traffic Supervisor
- Traffic Superintendent
- Traffic Safety Administrator
- Traffic Director
- Terminal Superintendent
- Terminal Operations Supervisor
- Terminal Manager
- Stations Superintendent
- Station Supervisor
- Station Master
- Station Manager
- Schedule Planning Manager
- Railroad Car Inspection and Repair Regional Superintendent
- Port Traffic Manager
- Passenger Service Manager
- Operations Specialist
- Marine Superintendent
- Marine Oil Terminal Superintendent
- International Trade Specialist
- Head of Transport Logistics
- Harbor Department Manager
- General Road Supervisor
- General Road Foreman
- General Operations Agent
- General Freight Agent
- General Claims Agent
- General Car Yard Supervisor
- Freight Traffic Consultant
- Flight Superintendent
- Flight Reservations Manager
- Flight Operations Manager
- Flight Control Manager
- Electric Shipyard Operator
- Dockmaster
- Dock Superintendent
- Division Roadmaster
- Division Road Supervisor
- Dispatch Manager
- Communications and Signals Supervisor
- Chief Wharfinger
- Chief Pilot
- Cargo and Ramp Services Manager
- Car Inspection and Repair Manager
- Canal Superintendent
- Bus Transportation Manager
- Bus System Operator
- Bridges Supervisor
- Boat Dispatcher
- Aviation Manager
- Automotive Services Manager
- Auto Fleet Manager
- Airport Manager
- Airline Managerial Supervisor
- Airline Manager
- Airline Dispatcher
- Aerial Planting and Cultivation Manager
Tasks for “General Agent”
- Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
- Direct staff performing repairs and maintenance to equipment, vehicles, or facilities.
- Negotiate, authorize, or monitor fulfillment of contracts with equipment or materials suppliers.
- Direct activities related to dispatching, routing, or tracking transportation vehicles, such as aircraft or railroad cars.
- Evaluate transportation vehicles or auxiliary equipment for purchase by considering factors such as fuel economy or aerodynamics.
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services of operations department.
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
- Develop or implement plans to improve transportation services control from regional to national or global load control center operations.
- Provide administrative or technical assistance to those receiving transportation-related grants.
- Monitor spending to ensure that expenses are consistent with approved budgets.
- Develop criteria, application instructions, procedural manuals, or contracts for federal or state public transportation programs.
- Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement, or computer use.
- Direct or coordinate the activities of operations department to obtain use of equipment, facilities, or human resources.
- Supervise clerks assigning tariff classifications or preparing billing.
- Participate in union contract negotiations or grievance settlements.
- Direct procurement processes including equipment research and testing, vendor contracts, or requisitions approval.
- Conduct investigations in cooperation with government agencies to determine causes of transportation accidents, coordinate cleanup activities, or improve safety procedures.
- Direct investigations to verify and resolve customer or shipper complaints.
- Direct central load control centers to maximize efficiency and effectiveness of transportation services.
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
- Implement schedule or policy changes for transportation services.
- Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
- Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
- Identify or select transportation and communications system technologies to reduce costs or environmental impacts.
- Serve as contact persons for all workers within assigned territories.
- Set operations policies and standards, including determining safety procedures for the handling of dangerous goods.
Related Technology & Tools
- Wireless communication and satellite positioning tools
- Barcode scanners
- Forklifts
- Personal digital assistants PDA
- Radio frequency truck-mounted terminals
- Desktop computers
- Barcoding labels
- Radio frequency identification RFID devices
- Radio frequency handheld terminals
- Personal computers
- Laptop computers
- Microsoft Office
- ALK Technologies PC*Miler
- Microsoft Outlook
- Argos Software ABECAS Insight Freight Management System FMS (calendar and scheduling feature)
- Spreadsheet software
- Integrated Decision Support Netwise Enterprise
- Integrated Decision Support Corporation Netwise Supply Chain
- Enterprise resource planning ERP software
- Intergraph GeoMedia Transportation Manager
- Integrated Decision Support Netwise Frontline
- IMSure Solutions SHIPflex
- Integrated Decision Support Corporation Expert Fuel
- Automated expense reporting system software
- QUALCOMM QTRACS
- ALK Technologies FleetSuite
- Geometrix
- QUALCOMM ViaWeb
- Shipping Solutions
- Fleetware software
- Bentley MicroStation
- CoPilot Truck
- Infosite Technologies Dispatch-Mate
- Microsoft Access
- TMW PowerSuite
- Cadre Technologies Cadence Transportation Management System
- Eaton Fleet Advisor
- IBM Lotus Notes
- Microsoft Word
- Microsoft PowerPoint
- Argos Software ABECAS Insight Freight Management System FMS (accounting feature)
- Integrated Decision Support Corporation Route Advice
- Bentley Transportation Data Manager
- Integrated Decision Support Corporation Swap Advice
- Microsoft Project
- Supply chain event management software
- Summary Systems Fleet Commander
- Microsoft Visio
- IBM Power Systems software
- ABOL Manifest Systems
- Graphics software
- Labelmaster Software REG-Trieve
- WorkForce Software EmpCenter Time and Attendance
- Airline global distribution systems GDS software
- Structured query language SQL
- SAP
- Amber Road
- Integrated Decision Support Match Advice
- IBM i2 Transportation Manager
- Freight Rail Crew Optimization Scheduling FRCOS software
- Scanlon Associates LogPak
- Iptor Supply Chain
- Word processing software