Will “Eligibility Interviewers, Government Programs” be Replaced By Robots? 🤔
70% Chance of Automation
“Eligibility Interviewers, Government Programs” will maybe be replaced by robots.
This job is ranked #383 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4061.00
- The Mean Annual Wage in the U.S. is $ 43,550.00
- The Mean Hourly Wage is $ 20.00
- Currently, there are 135,940 people on this job
Also Known As…
- Workforce Services Representative (WSR)
- Work Force Advisor
- Program Eligibility Specialist
- Medicaid Analyst
- Housing Specialist
- Eligibility Specialist
- Eligibility Examiner
- Case Manager
- Career Consultant
- Business Employment Specialist
- Workforce Development Specialist
- Welfare Interviewer
- Welfare Eligibility Worker
- Welfare Eligibility Interviewer
- Veterans Employment Representative
- Unemployment Inspector
- Unemployment Examiner
- Unemployment Benefits Claims Taker
- Transition Specialist
- Tenant Selector
- Social Security Benefits Interviewer
- Rehabilitation Inspector
- Rehabilitation Clerk
- Public Housing Interviewer
- Placement Secretary
- Patient Services Assistant
- Patient Resources and Reimbursement Agent
- Medicare Interviewer
- Licensed Social Worker
- Job Service Consultant
- Intake Clerk
- Housing Counselor
- Grants Administrator
- Grant Officer
- Grant Manager
- Fraud Representative
- Family Independence Case Manager
- Enrollment Counselor
- Enrollment Coordinator
- Employment Specialist
- Employment and Claims Aide
- Employment Adjudicator
- Eligibility Technician
- Eligibility Services Representative
- Eligibility Clerk
- Eligibility and Occupancy Interviewer
- Disability Specialist
- Disability Coordinator
- Contact Representative
- Contact Officer
- Contact Agent
- Client Services Representative
- Cash Application Clerk
- Case Technician
- Case Coordinator
Tasks for “Eligibility Interviewers, Government Programs”
- Interview and investigate applicants for public assistance to gather information pertinent to their applications.
- Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
- Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
- Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
- Schedule benefits claimants for adjudication interviews to address questions of eligibility.
- Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
- Answer applicants' questions about benefits and claim procedures.
- Check with employers or other references to verify answers and obtain further information.
- Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps.
- Provide applicants with assistance in completing application forms such as those for job referrals or unemployment compensation claims.
- Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.
- Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
- Monitor the payments of benefits throughout the duration of a claim.
- Provide social workers with pertinent information gathered during applicant interviews.
- Investigate claimants for the possibility of fraud or abuse.
- Keep records of assigned cases, and prepare required reports.
- Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
Related Technology & Tools
- Computer data input scanners
- Portable calculators
- Copy machines
- Laser facsimile machines
- Passenger vehicles
- Multiline telephone systems
- Personal computers
- Electric typewriters
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Microsoft Word
- Data entry software
- GE Healthcare Centricity EMR
- Resource and patient management system RPMS scheduling software
- Resource and patient management system RPMS patient registration software
- Corel WinZip
- Web browser software
- Microsoft Access
- Microsoft PowerPoint
- Email software
- Client assessment software
- Adobe Systems Adobe Reader
- Medicaid management information system MMIS