Will “Patient Representatives” be Replaced By Robots? 🤔

Unknown Chance of Automation

Sadly, the research paper did not provide any information about this occupation. Maybe have a look at our directory?

Assist patients in obtaining services, understanding policies and making health care decisions.

Maintain knowledge of community services and resources available to patients.
Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
Provide consultation or training to volunteers or staff on topics such as guest relations, patients' rights, and medical issues.
Explain policies, procedures, or services to patients using medical or administrative knowledge.
Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Analyze patients' abilities to pay to determine charges on a sliding scale.
Teach patients to use home health care equipment.
Collect and report data on topics such as patient encounters and inter-institutional problems, making recommendations for change when appropriate.
Refer patients to appropriate health care services or resources.
Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
Interview patients or their representatives to identify problems relating to care.