Will “Baristas” be Replaced By Robots? 🤔

Unknown Chance of Automation

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Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.

Stock customer service stations with paper products or beverage preparation items.
Describe menu items to customers or suggest products that might appeal to them.
Take out garbage.
Prepare or serve menu items, such as sandwiches or salads.
Set up or restock product displays.
Slice fruits, vegetables, desserts, or meats for use in food service.
Weigh, grind, or pack coffee beans for customers.
Demonstrate the use of retail equipment, such as espresso machines.
Create signs to advertise store products or events.
Order, receive, or stock supplies or retail products.
Receive and process customer payments.
Provide customers with product details, such as coffee blend or preparation descriptions.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Take customer orders and convey them to other employees for preparation.
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Serve prepared foods, such as muffins, biscotti, or bagels.
Clean service or seating areas.
Clean or sanitize work areas, utensils, or equipment.
Wrap, label, or date food items for sale.