Will “Receptionist” be Replaced By Robots? 🤔
96% Chance of Automation
“Receptionist” will almost certainly be replaced by robots.
This job is ranked #629 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9061.00
- The Mean Annual Wage in the U.S. is $ 33,010.00
- The Mean Hourly Wage is $ 15.00
- Currently, there are 2,955,550 people on this job
☝️ Information based on the reference occupation “Office Clerks, General”.
Also Known As…
- Office Clerks, General
- Secretary
- Office Manager
- Office Coordinator
- Office Clerk
- Office Assistant
- Customer Service Representative
- Clerk
- Administrative Assistant
- Administration Assistant
- Yard Clerk
- Wrong Address Clerk
- Weather Clerk
- Ward Clerk
- Utility Worker
- Unit Clerk
- Underwriting Clerk
- Typist
- Typing, Filing, Answering Phones Office Helper
- Trip Follower
- Train Clerk
- Traffic Clerk
- Trade Clerk
- Trace Clerk
- Town Clerk
- Throw-Out Clerk
- Test Technician
- Telegraph Service Clerk
- Stubber
- Staff Assistant
- Sorter
- Router
- Returned Telephone Equipment Appraiser
- Reinsurance Clerk
- Receptionist
- Real Estate Clerk
- Real Estate Assistant
- Reader
- Radio Message Router
- Purchasing Clerk
- Property Coordinator
- Property Clerk
- Property Assessment Monitor
- Proof Machine Operator
- Program Support Clerk
- Process Server
- Prize Coordinator
- Principal Clerk
- Press Clippings Cutter and Paster
- Police Records Clerk
- Police Clerk
- Police Aide
- Order Caller
- Office Worker
- Office Support Assistant
- Office Services Specialist
- Office Helper Clerical
- Office Helper
- Office Employee
- Office Automation Clerk
- Office Associate
- Office Aide
- Office Administrator
- News Assistant
- Microfilming Document Preparer
- Melter Clerk
- Medical Office Worker
- Medical Office Assistant
- Medical Clerk
- Media Clerk
- Marketing Clerk
- Map Clerk
- Mailroom Clerk
- Lost Charge Card Clerk
- Lost and Found Clerk
- Loan Assistant
- Laundry Clerk
- Laboratory Clerk
- Keyboard Specialist
- Insurance Clerk
- Identification Clerk
- History Card Clerk
- Greige Goods Marker
- Grading Clerk
- Government Clerk
- General Office Worker
- General Office Clerk
- General Intern
- General Clerk
- Front Office Clerk
- Floor Space Allocator
- Floor Clerk
- Fingerprint Clerk
- Field Representative
- Field Clerk
- Field Assistant
- Executive Assistant
- Examination Proctor
- Event Coordinator
- Election Clerk
- Document Processor
- Document Examiner
- Document Coordinator
- Diet Clerk
- Desk Clerk
- Data Examination Clerk
- Data Entry Clerk
- Credit Card Control Clerk
- Credit Card Clerk
- Court Clerk
- Copyright Expert
- Congressional District Aide
- Code and Test Clerk
- Clerk Typist
- Clerical Support
- Clerical Office Worker
- Clerical Dentist Assistant
- Clerical Assistant
- Clerical Aide
- Circulation Clerk
- Charter
- Chart Clerk
- Career Guidance Technician
- Car Distributor
- Broadcast Checker
- Bookkeeper
- Board Attendant
- Blood Donor Unit Assistant
- Blood Bank Credit Clerk
- Blood Bank Calendar Control Clerk
- Automobile Contract Clerk
- Audit Control Clerk
- Auction Assistant
- Attendance Clerk
- Appointment Scheduler
- Animal Shelter Clerk
- Animal Hospital Clerk
- Agent-Licensing Clerk
- Admissions Evaluator
- Administrative Technician
- Administrative Support Specialist
- Administrative Office Assistant
- Administrative Clerk
- Administration Clerk
- Accounting Clerk
- Account Clerk
Tasks for “Receptionist”
- Inventory and order materials, supplies, and services.
- Answer telephones, direct calls, and take messages.
- Deliver messages and run errands.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Prepare meeting agendas, attend meetings, and record and transcribe minutes.
- Count, weigh, measure, or organize materials.
- Troubleshoot problems involving office equipment, such as computer hardware and software.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
- Compute, record, and proofread data and other information, such as records or reports.
- Complete work schedules, manage calendars, and arrange appointments.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Complete and mail bills, contracts, policies, invoices, or checks.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Train other staff members to perform work activities, such as using computer applications.
- Make travel arrangements for office personnel.
- Review files, records, and other documents to obtain information to respond to requests.
- Process and prepare documents, such as business or government forms and expense reports.
- Monitor and direct the work of lower-level clerks.
Related Technology & Tools
- Personal computers
- Computer laser printers
- Voice mail systems
- Computer terminals
- Laptop computers
- Data input scanners
- Dictation equipment
- Laser facsimile machines
- Photocopiers
- Switchboards
- Multi-line telephone systems
- Letter folding machines
- Scanners
- Digital duplicating machines
- Desktop computers
- Postage machines
- Typewriters
- Photocopying equipment
- 10-key calculators
- Electric typewriters
- Microsoft Excel
- Blackbaud The Raiser's Edge
- Word processing software
- Data entry software
- Oracle PeopleSoft
- Billing software
- IBM Notes
- Adobe Systems Adobe InDesign
- Electronic Data Interchange EDI systems
- Records management software
- Intuit QuickBooks
- FileMaker Pro
- Microsoft Access
- Filing system software
- Microsoft Windows
- Medical condition coding software
- Google Docs
- Web browser software
- Oracle JD Edwards EnterpriseOne
- IBM Check Processing Control System CPSC
- Yardi
- Bookkeeping software
- SAP
- St. Paul Travelers e-CARMA
- Transcription system software
- Alpha Software Alpha Five
- Microsoft Publisher
- Spreadsheet software
- Salesforce.com Salesforce CRM
- Sage 50 Accounting
- Microsoft PowerPoint
- LexisNexis
- Adobe Systems Adobe Acrobat
- Medical procedure coding software
- Appointment scheduling software
- Blackboard
- Mavenlink
- Microsoft Outlook
- Microsoft Word
- Propertyware
- Microsoft Office
- MEDITECH software