Will “Passenger Representative” be Replaced By Robots? 🤔
75% Chance of Automation
“Passenger Representative” will probably be replaced by robots.
This job is ranked #412 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Job Details
- The SOC (Standard Occupational Classification) code is 53-6061.00
- The Mean Annual Wage in the U.S. is $ 31,080.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 18,410 people on this job
☝️ Information based on the reference occupation “Transportation Attendants, Except Flight Attendants”.
Also Known As…
- Transportation Attendants, Except Flight Attendants
- Transportation Aide
- School Bus Monitor
- School Bus Aide
- Fare Enforcement Officer
- Deckhand
- Conductor
- Bus Monitor
- Bus Attendant
- Bus Assistant
- Bus Aide
- Traveling Passenger Agent
- Transportation Attendant
- Train Attendant
- Tavern Car Attendant
- Subway Conductor
- Streetcar Conductor
- Steward/Stewardess
- Station Usher
- Station Attendant
- Sleeping Car Service Attendant
- Ship Steward
- Second Steward
- School Bus Attendant
- Return Agent
- Railroad Dining Car Steward/Stewardess
- Purser
- Passenger Service Representative
- Passenger Attendant
- Monitor
- Host/Hostess
- Ground Host/Hostess
- Food Porter
- Dining Car Steward
- Dining Car Hop
- Dining Car Conductor
- Club Car Attendant
- Chair Lift Operator
- Chair Car Attendant
- Car Porter
- Bus Steward
- Bath Steward/Stewardess
- Attendant
- Airport Attendant
- Airline Lounge Receptionist
Tasks for “Passenger Representative”
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Adjust window shades or seat cushions at the request of passengers.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
- Explain and demonstrate safety procedures and safety equipment use.
- Open and close doors for passengers.
- Provide boarding assistance to elderly, sick, or injured people.
- Perform equipment safety checks prior to departure.
- Signal transportation operators to stop or to proceed.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
Related Technology & Tools
- Mechanical lifts
- Vehicle seat belts
- Work vans
- Parking control cones
- Light trucks
- Computerized cash registers
- Mobile radios
- Wheelchair clamping devices
- Tie downs
- Portable barricades
- Wheelchairs
- Restraining harnesses
- Digital video cameras
- Notebook computers
- Ticket punches
- Parking signs
- First aid equipment
- Barcode scanners
- High-powered flashlights
- Power staplers
- Microsoft Word
- Email software
- Data entry software
- Time tracking software
- Microsoft Windows
- Appointment scheduling software