Will “Purser” be Replaced By Robots? 🤔

Job Description

Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Job Details

• The SOC (Standard Occupational Classification) code is 53-2031.00
• The Mean Annual Wage in the U.S. is $ 51,620.00
• The Mean Hourly Wage is $ 0.00
• Currently, there are 113,390 people on this job

☝️ Information based on the reference occupation “Flight Attendants”.

Also Known As…

• Flight Attendants
• Purser
• Lead Instructor/Flight Attendant
• International Flight Attendant
• In-Flight Crew Member
• Flight Attendant/Inflight Supervisor
• Flight Attendant/Inflight Manager
• Flight Attendant/Air Transportation Supervisor
• Flight Attendant, Inflight Services
• Flight Attendant and Union Safety Chairperson
• Flight Attendant
• Ramp Flight Attendant
• Meal Attendant
• Flight Steward
• Flight Hostess
• Door and Arrival Attendant
• Airplane Flight Attendant
• Airline Stewardess
• Airline Hostess
• Airline Flight Attendant
• Airline Attendant

Tasks for “Purser”

• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Heat and serve prepared foods.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Sell alcoholic beverages to passengers.
• Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
• Assist passengers entering or disembarking the aircraft.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Reassure passengers when situations such as turbulence are encountered.
• Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
• Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
• Take inventory of headsets, alcoholic beverages, and money collected.
• Operate audio and video systems.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
• Administer first aid to passengers in distress.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Prepare passengers and aircraft for landing, following procedures.
• Announce flight delays and descent preparations.
• Inspect passenger tickets to verify information and to obtain destination information.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Collect money for meals and beverages.

Related Technology & Tools

• Supplemental oxygen systems
• Self-inflating manual resuscitation devices
• Sliderafts
• Tourniquets
• Epi-pens
• Cardiopulmonary resuscitation CPR masks
• Water system shutoff valves
• Cardiopulmonary resuscitation CPR equipment
• Desktop computers
• First aid kits
• Commercial cooking ovens
• Portable oxygen equipment
• Satellite aircraft communication systems
• Smoke goggles
• Cabin management systems
• Slideraft packs
• Refrigeration units
• Halon fire extinguishers
• Emergency exit doors and windows
• Window exit escape ropes
• Automated external defibrillators AED
• Chemical oxygen generators
• Storage compartments
• Evacuation slides
• Lavatory smoke detectors
• Emergency rafts
• Electrical circuit breakers
• Sphygmomanometers
• Refreshment carts
• Flotation seat cushions
• Life preservers
• Intravenous IV administration sets
• Emergency locator transmitters
• Personal digital assistants PDA
• Protective breathing equipment
• Megaphones
• Blood pressure recorders
• Notebook computers
• Nitroglycerin tablets
• Aircraft fire extinguishing systems
• Heaving life lines
• Mechanical stethoscopes

• IBM Lotus LearningSpace
• Arkitektia Flight Itinerary
• Microsoft Excel
• ValtamTech Flight Crew Log
• AD OPT Altitude
• SBS International Maestro Suite
• Microsoft Office
• Bid Assistant
• Microsoft Word