Will “Network Desktop Support Specialist” be Replaced By Robots? 🤔

65% Chance of Automation

“Network Desktop Support Specialist” will maybe be replaced by robots.

This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍

Job Description

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Job Details

The SOC (Standard Occupational Classification) code is 15-1152.00
The Mean Annual Wage in the U.S. is $ 67,770.00
The Mean Hourly Wage is $ 32.00
Currently, there are 188,740 people on this job

☝️ Information based on the reference occupation “Computer Network Support Specialists”.

Also Known As…

Tasks for “Network Desktop Support Specialist”

Create or update technical documentation for network installations or changes to existing installations.
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
Install network software, including security or firewall software.
Install new hardware or software systems or components, ensuring integration with existing network systems.
Test computer software or hardware, using standard diagnostic testing equipment and procedures.
Identify the causes of networking problems, using diagnostic testing software and equipment.
Back up network data.
Troubleshoot network or connectivity problems for users or user groups.
Test repaired items to ensure proper operation.
Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Create or revise user instructions, procedures, or manuals.
Document help desk requests and resolutions.
Configure security settings or access permissions for groups or individuals.
Install or repair network cables, including fiber optic cables.
Train users in procedures related to network applications software or related systems.
Research hardware or software products to meet technical networking or security needs.
Analyze network data to determine network usage, disk space availability, or server function.
Analyze and report computer network security breaches or attempted breaches.
Maintain logs of network activity.
Run monthly network reports.
Perform routine maintenance or standard repairs to networking components or equipment.
Monitor industry websites or publications for information about patches, releases, viruses, or potential problem identification.
Install and configure wireless networking equipment.
Provide telephone support related to networking or connectivity issues.
Document network support activities.

Related Technology & Tools

Port analyzer adapters
Network address translation NAT appliances
Laser facsimile machines
Asynchronous transfer mode ATM analyzers
T-Birds
Continuity testers
Load balancers
Laptop computers
Screwdrivers
Cisco Systems Cisco Application Visibility and Management AVM Traffic Collector
Personal computers
Caching engines
Powerline monitors
Cable testers
Mainframe computers
Communications analyzers
Redundant array of independent disks RAID systems
Test lights
Fibre channel protocol analyzers
Synchronous optical network SONET analyzers
Throughput testers
Copy machines
Remote access servers
Fabric analyzers

Oracle Java
Symantec Norton Antivirus
Network Instruments Observer Standard
Load testing software
Symantec Veritas NetBackup
Linux
Zabbix
Symantec pcAnywhere
NovaStor NovaBACKUP
Practical extraction and reporting language Perl
Compuware ClientVantage Agentless Monitoring
IBM AIX
Network design software
BMC Software Control-M
Ettercap NG
Arping
Security incident management software
Encryption software
netstat
Project planning software
Anti-spyware software
Roxio Retrospect
IBM Security Network Intrusion Prevention System
LogMatrix NerveCenter
Hewlett Packard HP-UX
Microsoft PowerPoint
Packet filter software
Microsoft Excel
nbtstat
Application management software
Remote control software
Bentley ProjectWise
Microsoft Network Monitor
Microsoft Windows Sysprep
Root kit detection software
Network monitoring software
Python
Adobe Systems Adobe Flash
Adobe Systems Adobe Acrobat
Microsoft Project
IBM Tivoli NetView Distribution Manager
Colasoft Capsa Enterprise
Virtual private networking VPN software
Customer information control system CICS
Oracle Solaris
Citrix
Nslookup
Cisco Systems Cisco Traffic Analyzer
Customer relationship management CRM software
Microsoft Visual Basic Scripting Edition VBScript
McAfee
Antivirus software
ngrep
Database management software
Cisco Systems CiscoWorks LAN Management Solution
Congruity Technologies Inspector
EMC Symmetrix DMX
Job control language JCL
EMC NetWorker
Tape backup system software
Wireshark
Hewlett-Packard HP Network Node Manager
Cisco Systems Cisco NetFlow Collection Engine
Sonicwall SonicOS Enhanced
Cisco Systems CiscoWorks
Intrusion prevention system IPS
NIKSUN NetDetector
Network intrusion detection software
Microsoft Visual Basic
Red Hat Enterprise Linux
NetScout Sniffer Global Analyzer
Microsoft Windows
Connectivity software
WildPackets OmniPeek Network Analyzer
Novell eDirectory
BMC Software Remedy IT Service Management Suite
OPNET SP Sentinel
Microsoft Access
Oracle Solaris Snoop
B&W Port Scanner
Dig
Symantec
ipconfig
BitWizard B.V. mtr
Traceroute
Traffic shapers
Microsoft SharePoint
Route
Clarified Networks Clarified Analyzer
Microsoft SQL Server
UNIX
IBM Websphere
Microsoft Active Directory
Storage area network SAN software
BlackBerry Enterprise Server
Microsoft Hyper-V Server
Microsoft Word
Network and system vulnerability assessment software
Apache Tomcat
Ethereal
IBM Power Systems software
Dartware InterMapper
Microsoft Office
Microsoft Windows PowerShell
MySQL
SolarWinds
Bash
Microsoft Exchange Server
Packet analyzers
Port scanners
EMC Ionix Network Configuration Manager
Patch and update management software
Apple Macintosh OS
ifconfig
IBM Notes
Ping Identity
Ruby
Automated installation software
Colasoft Capsa Free
Microsoft Internet Information Services IIS
Microsoft PowerShell
Fluke Networks Enterprise LANMeter
NetScout Sniffer Portable Professional Analyzer
Firewall software
Tcpdump
File server software