Will “Education Technician” be Replaced By Robots? 🤔
65% Chance of Automation
“Education Technician” will maybe be replaced by robots.
This job is ranked #359 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1151.00
- The Mean Annual Wage in the U.S. is $ 53,100.00
- The Mean Hourly Wage is $ 25.00
- Currently, there are 602,840 people on this job
☝️ Information based on the reference occupation “Computer User Support Specialists”.
Also Known As…
- Computer User Support Specialists
- Technical Support Specialist
- Support Specialist
- Network Technician
- Network Support Specialist
- Information Technology Specialist (IT Specialist)
- Help Desk Analyst
- Electronic Data Processing Auditor (EDP Auditor)
- Computer Technician
- Computer Support Specialist
- Computer Specialist
- Work Station Support Specialist
- User Support Specialist
- User Support Analyst Supervisor
- User Support Analyst
- Technical Support Technician
- Technical Support Representative
- Technical Support Professional
- Technical Support Manager
- Technical Support Engineer
- Technical Support Analyst
- Technical Account Manager
- Software Trainer
- Software Installer
- Sales Support Technician
- Product Support Specialist
- Product Support Engineer
- Product Support Consultant
- Printer Technician
- PC Tech (Personal Computer Technician)
- PC Support Technician (Personal Computer Support Technician)
- PC Support Specialist (Personal Computer Support Specialist)
- PC Installation Engineer (Personal Computer Installation Engineer)
- Operating Systems Specialist
- Office Systems Coordinator
- Office Automation Technician
- Networking Technician
- Network Support Technician
- Network Support Analyst
- Network Specialist
- Network Control Operators Supervisor
- Network Control Operator
- Network Administrator
- Microcomputer Technician
- Microcomputer Support Specialist
- Micro Computer Specialist
- Maintenance Technician
- Maintenance Specialist
- Library Assistant
- Information Technology Technician (IT Technician)
- Information Technology Support Technicians (IT Support Technician)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Consultant (IT Consultant)
- Information Technology Analyst (IT Analyst)
- Information Systems Technician
- Information Systems Specialist
- Information Systems Analyst
- Information Resource Consultant
- Helpdesk Technician
- Helpdesk Manager
- Helpdesk Analyst
- Help Desk Technician
- Help Desk Support Specialist
- Help Desk Specialist
- Help Desk Representative
- Help Desk Operator
- Help Desk Manager
- End-User Support Specialist
- Desktop Technician
- Desktop Support Technician
- Desktop Support Specialist
- Desktop Support Analyst
- Desktop Analyst
- Customer Support Representative
- Customer Support Professional
- Customer Support Information Technology Specialist
- Customer Support Analyst
- Customer Service Technician
- Customer Service Representative
- Customer Liaison
- Computer Trainer
- Computer Technology Instructor
- Computer Technologist
- Computer Technical Specialist
- Computer System Technician
- Computer Support Technician
- Computer Lab Assistant
- Computer Instructor
- Computer Help Desk Specialist
- Computer Help Desk Representative
- Computer Hardware Technician
- Computer Customer Support Specialist
- Call Center Support Representative
- Call Center Supervisor
- Call Center Manager
- Automatic Data Processing Customer Liaison (ADP Customer Liaison)
- Applications Analyst
Tasks for “Education Technician”
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Modify and customize commercial programs for internal needs.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Oversee the daily performance of computer systems.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Related Technology & Tools
- Redundant array of independent disks RAID systems
- Wire crimpers
- Reflectometers
- Network analyzers
- Digital tapes
- Power meters
- Multi-line telephone systems
- Computer tool kits
- Notebook computers
- MS-DOS-bootable disks
- Desktop computers
- Screwdrivers
- Mainframe computers
- Punchdown tools
- Media storage management software
- Apache HTTP Server
- Adobe Systems Adobe Flash
- Structured query language SQL
- Salesforce software
- Microsoft .NET Framework
- Mac HelpMate
- Automated installation software
- IBM WebSphere
- Call center software
- Apache Tomcat
- Splunk Enterprise
- Event log monitor software
- KornShell
- Adobe Systems Adobe Distiller
- Job control language JCL
- IBM Notes
- Oracle PeopleSoft
- Symantec pcAnywhere
- Qlik Tech QlikView
- Defect tracking software
- SAP
- Relational database management software
- Human resource management software HRMS
- Symantec Norton Utilities
- IBM Power Systems software
- Microsoft Publisher
- Microsoft Visual Studio
- MySQL
- Lucid IQ
- LexisNexis
- Extensible markup language XML
- Dartware InterMapper
- Python
- ESRI ArcGIS software
- Calendar and scheduling software
- McAfee
- Microsoft PowerPoint
- Information systems integration software
- Oracle JavaServer Pages JSP
- Red Hat WildFly
- SAP Crystal Reports
- Blackboard
- PostgreSQL
- Enterprise JavaBeans
- Apache Maven
- Oracle Solaris
- C#
- Adobe Systems Adobe Acrobat
- Microsoft Office
- Linux
- Patch management software
- Puppet
- Oracle Business Intelligence Enterprise Edition
- Remote install server software
- Microsoft Project
- Microsoft Dynamics GP
- Adobe Systems Adobe InDesign
- License management software
- Advanced business application programming ABAP
- Atlassian JIRA
- MEDITECH software
- Stac Software ReachOut
- LAMP Stack
- JavaScript
- Network directory services software
- Extensible HyperText Markup Language XHTML
- Microsoft Excel
- Microsoft Access
- Adobe Systems Adobe Photoshop
- Microsoft Volume Shadow Copy Service
- Element management software
- Red Hat Enterprise Linux
- Integrated development environment IDE software
- Adobe Systems Adobe Dreamweaver
- Dynamic hypertext markup language DHTML
- Customer information control system CICS
- Encryption software
- Microsoft Outlook
- Wireshark
- NetSuite ERP
- SAP Business Objects
- Sybase
- Apple Final Cut Pro
- Ubuntu
- Active directory software
- Migration software
- Teradata Database
- C++
- Oracle Fusion Applications
- Hewlett Packard HP-UX
- FileMaker Pro
- Symantec LiveState
- Citrix
- Perforce Helix software
- Hypertext markup language HTML
- Desktop partitioning software
- Personal computer diagnostic software
- Software asset management SAM software
- Nagios
- Microsoft SharePoint
- Oracle Java
- Internet browser software
- Microsoft SQL Server Reporting Services
- Disaster recovery software
- Adobe Systems Adobe Creative Cloud
- Operating system monitoring software
- Veritas NetBackup
- Symantec
- Transact-SQL
- C
- Oracle PL/SQL
- Swift
- Oracle JDBC
- Adobe Systems Adobe Illustrator
- Microsoft Windows Pre-installation Environment
- IBM Domino
- UNIX
- Data entry software
- CrossTec NetOp Remote Control
- Microsoft Visio
- MicroStrategy
- Virus scanning software
- Microsoft Dynamics
- PHP: Hypertext Preprocessor
- Remote control software
- iPro
- IBM Cognos Impromptu
- Password management software
- Domain name system DNS
- Eclipse IDE
- Microsoft Exchange Server
- Microsoft Windows
- Microsoft Visual Basic
- Microsoft PowerShell
- Enterprise resource planning ERP software
- Deployment software
- Oracle E-Business Suite Financials
- SolarWinds
- Adobe Systems Adobe ActionScript
- Microsoft SQL Server
- Microsoft Word
- Practical extraction and reporting language Perl
- Cisco Systems IOS
- Virtual private networking VPN software
- Oracle WebLogic Server
- Oracle JD Edwards EnterpriseOne
- Tax software
- Help desk software
- Common business oriented language COBOL
- Microsoft Visual Basic Scripting Edition VBScript
- Epic Systems
- Microsoft ActiveX
- Configuration management software
- Drupal