Will “Mail Service Coordinator” be Replaced By Robots? 🤔

Job Description

Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Job Details

• The SOC (Standard Occupational Classification) code is 43-9051.00
• The Mean Annual Wage in the U.S. is $ 30,580.00
• The Mean Hourly Wage is $ 14.00
• Currently, there are 91,530 people on this job

☝️ Information based on the reference occupation “Mail Clerks and Mail Machine Operators, Except Postal Service”.

Also Known As…

• Mail Clerks and Mail Machine Operators, Except Postal Service
• Postal Clerk
• Mailroom Supervisor
• Mail Sorter
• Mail Reader
• Mail Processor
• Mail Machine Operator
• Mail Handler
• Mail Clerk
• Inserter Operator
• Insert Operator
• Wrong Address Clerk
• Wing Mailer Machine Operator
• Tube Station Attendant
• Tube Operator
• Trust Mail Clerk
• Slot Tag Inserter
• Sealing and Canceling Machine Operator
• Registered Mail Clerk
• Radio Message Router
• Pneumatic Tube Operator
• Parcel Post Clerk
• Packaging Specialist
• Packaging Clerk
• Office Copy Selector
• Mailroom Assistant
• Mailing Specialist
• Mailing Machine Operator
• Mailing Machine Helper
• Mailing Machine Assistant
• Mailing Jogger
• Mailing Clerk
• Mailer Apprentice
• Mailer
• Mail Weigher
• Mail Technician
• Mail Room Clerk
• Mail Opener
• Mail List Processor
• Mail List Librarian
• Mail Distributor
• Mail Censor
• Mail Caller
• Inserting Machine Operator
• Inkjet Operator
• Hand Inserter Operator
• Folding Machine Operator
• Express Clerk
• Envelope Sealer Operator
• Distribution Clerk
• Direct Mail Coordinator
• Direct Mail Clerk
• Dead Mail Checker
• Canceling Machine Operator
• Advertising Inserter
• Addressograph Operator
• Addressing Machine Operator

Tasks for “Mail Service Coordinator”

• Add ink, fill paste reservoirs, and change machine ribbons when necessary.
• Stamp dates and times of receipt of incoming mail.
• Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
• Read production orders to determine types and sizes of items scheduled for printing and mailing.
• Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
• Affix postage to packages or letters by hand, or stamp materials, using postage meters.
• Wrap packages or bundles by hand, or by using tying machines.
• Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
• Sell mail products, and accept payment for products and mailing charges.
• Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
• Fold letters or circulars and insert them in envelopes.
• Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
• Contact delivery or courier services to arrange delivery of letters and parcels.
• Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
• Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
• Mail merchandise samples or promotional literature in response to requests.
• Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
• Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets.
• Seal or open envelopes, by hand or by using machines.
• Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
• Clear jams in sortation equipment.
• Release packages or letters to customers upon presentation of written notices or other identification.
• Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
• Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
• Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
• Inspect mail machine output for defects and determine how to eliminate causes of any defects.
• Use equipment such as forklifts and automated "trains" to move containers of mail.
• Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
• Answer inquiries regarding shipping or mailing policies.

Related Technology & Tools

• Personal computers
• Mail carts
• Electronic cash registers
• Mail bins
• Copy machines
• Mobile radios
• Computer inkjet printers
• 10-key calculators
• Mail sorting trays
• Laser facsimile machines
• Date stampers
• Digital duplicating machines
• Warehouse dollies
• Automated filing systems
• Mail addressing machines
• Multiline telephone systems
• Package tying machines
• Automatic envelope sealing machines
• Mail processing machines
• Microfilm viewing equipment
• Computer data input scanners
• Postage marking machines
• Lamination machines
• Electronic mailing machines
• Letter folding machines
• Postage meters
• Automatic envelope opening machines
• Hand trucks
• Mail scales
• Mail sorting equipment
• Mail handling machines
• Motorized tuggers

• Microsoft Outlook
• Recordkeeping software
• Web browser software
• Postal Explorer
• Microsoft Office
• Email software
• Microsoft Excel
• Microsoft Word
• Microsoft Access
• Financial accounting software