Will “Open Claims Representative” be Replaced By Robots? 🤔

Unknown Chance of Automation

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Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

☝️ Information based on the reference occupation “Insurance Claims Clerks”.

Prepare insurance claim forms or related documents and review them for completeness.
Transmit claims for payment or further investigation.
Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
Apply insurance rating systems.
Enter claims information into database systems.
Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Review insurance policy to determine coverage.
Calculate amount of claim.
Pay small claims.
Post or attach information to claim file.
Contact insured or other involved persons to obtain missing information.