Will “Customer Service Representative” be Replaced By Robots? 🤔
100 % Chance of Automation
“Customer Service Representative” will definitely be replaced by robots.
This job is ranked #691 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9021.00
- The Mean Annual Wage in the U.S. is $ 31,640.00
- The Mean Hourly Wage is $ 15.00
- Currently, there are 194,810 people on this job
☝️ Information based on the reference occupation “Data Entry Keyers”.
Also Known As…
- Data Entry Keyers
- Underwriting Support Specialist
- Typist
- Remote Computer Terminal Operator
- Fiscal Assistant
- Data Entry Operator
- Data Entry Machine Operator
- Data Entry Clerk
- Data Capture Specialist
- Commission Specialist
- Claims Support Specialist
- Verifying Machine Operator
- Verifier Operator
- Varitypist
- Varitype Operator
- Typesetter-Perforator Operator
- TWX Operator (Teletype Writer Exchange Operator)
- Traffic Assistant
- Terminal System Operator
- Terminal Operator
- Terminal Make Up Operator
- Terminal Computer Operator
- Teletypist
- Teletypewriter Operator
- Teletype or Varitype Keyboard Operator
- Teletype Operator
- Teletype Clerk
- Teleprinter
- Strike On Machine Operator
- Simplex Operator
- Robotype Operator
- Records Clerk
- Punch Card Operator
- Production Machine Computer Operator
- Planograph Operator
- Photocomposition Keyboard Operator
- Photocomposing Perforator Machine Operator
- Photocomposing Keyboard Operator
- Personal Computer Specialist (PC Specialist)
- Perforator Typist
- Office Machine Punch Operator
- Multiplex Operator
- Micro Computer Data Processor
- Mail List Processor
- Magnetic Tape Typewriter Operator
- Magnetic Tape Selectric Typewriter Operator (MTST Operator)
- Magnetic Tape Composer Operator
- Machine Clerical Verifier
- Linecasting Machine Keyboard Operator
- KST Operator (Key Station Terminal Operator)
- Keypuncher
- Keypunch Operator
- Keying Machine Operator
- Key Punch Operator
- Flex O Writer Operator
- Factory Machine Computer Operator
- Encoding Clerk
- Encoder
- Electronic Typesetting Machine Operator
- Data Typist
- Data Processor
- Data Processing Clerk
- Data Keyer
- Data Input Clerk
- Data Entry Technician
- Data Entry Specialist
- Data Entry Representative
- Data Entry Email Processor
- Data Entry Associate
- Data Collection Associate
- Data Coder Operator
- Data Capture Clerk
- Customs Entry Clerk
- Cryptographic Machine Operator
- Cryptographic Clerk
- Computer Typesetter
- Computer Terminal Operator
- Computer Clerk
- Computer Aide
- Compugraph Operator
- Cold Type Composing Machine Operator
- Check Processor
- Card Punching Machine Operator
- Card Puncher
- Braille Typist
- Braille Transcriber
- Braille Operator
- Billing Clerk
- Automatic Operator
- Audograph Operator
- Administrative Assistant
- Adjusto-Writer Operator
Tasks for “Customer Service Representative”
- Compare data with source documents, or re-enter data in verification format to detect errors.
- Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
- Locate and correct data entry errors, or report them to supervisors.
- Load machines with required input or output media such as paper, cards, disks, tape or Braille media.
- Select materials needed to complete work assignments.
- Maintain logs of activities and completed work.
- Resolve garbled or indecipherable messages, using cryptographic procedures and equipment.
- Store completed documents in appropriate locations.
- Compile, sort and verify the accuracy of data before it is entered.
Related Technology & Tools
- Laser facsimile machines
- Photo composing perforators
- Computer inkjet printers
- Computer data input scanners
- Multiline telephone systems
- Personal computers
- Computer keyboards
- IBM Informix
- Perceptive Software Intelligent Capture
- Microsoft Word
- Microsoft Dynamics GP
- Microsoft Office
- Healthcare common procedure coding system HCPCS
- Jenzabar ERP
- Microsoft Outlook
- Blackbaud The Raiser's Edge
- Microsoft Access
- Medical condition coding software
- Microsoft PowerPoint
- Electronic medical record EMR software
- SAP
- Salesforce.com Salesforce CRM
- Medical procedure coding software
- Intuit QuickBooks
- Microsoft Excel