Will “System Support Technician” be Replaced By Robots? 🤔
78% Chance of Automation
“System Support Technician” will probably be replaced by robots.
This job is ranked #428 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
Job Details
- The SOC (Standard Occupational Classification) code is 43-9011.00
- The Mean Annual Wage in the U.S. is $ 43,880.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 46,810 people on this job
☝️ Information based on the reference occupation “Computer Operators”.
Also Known As…
- Computer Operators
- Systems Operator
- Software Technician
- Operations and Maintenance Technician
- Information Technology Specialist
- Computer Technician
- Computer Specialist
- Computer Operator
- Computer Console Operator
- Sorting Machine Operator
- Peripheral Equipment Operator
- Peripheral EDP Equipment Operator
- Office Automation Clerk
- Network Manager
- Micro Computer Data Processor
- Input Output Clerk
- Information Technology Manager
- Information Systems Operator
- Imaging Specialist
- High Speed Printer Operator
- Equipment Operator
- Environmental Web Crawler
- Encoding Machine Operator
- Digitizer Operator
- Digital Computer Operator
- Debug Technician
- Data Processor
- Data Processing Clerk
- Data Processing Auxiliary Equipment Operator
- Data Center Operator
- Console Operator
- Computing Machine Operator
- Computer Systems Support Specialist
- Computer Programmer
- Computer Peripheral Equipment Operator
- Card Tape Converter Operator
- Card Sorter
Tasks for “System Support Technician”
- Help programmers and systems analysts test and debug new programs.
- Retrieve, separate and sort program output as needed, and send data to specified users.
- Clear equipment at end of operating run and review schedule to determine next assignment.
- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
- Answer telephone calls to assist computer users encountering problems.
- Notify supervisor or computer maintenance technicians of equipment malfunctions.
- Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
- Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
- Supervise and train peripheral equipment operators and computer operator trainees.
- Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
- Record information such as computer operating time, problems that occurred, and actions taken.
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
- Monitor the system for equipment failure or errors in performance.
- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
- Respond to program error messages by finding and correcting problems or terminating the program.
Related Technology & Tools
- Personal computers
- Computer tape drives
- Scanners
- Modems
- Network routers
- High speed impact printers
- Plotters
- Disk storage units
- Computer servers
- Laser printers
- Backup drives
- Magnetic card readers
- Form bursters
- Check signers
- Impact printers
- Multi-line telephone systems
- Decollating equipment
- Robotic tape libraries
- Computer hard disk drives
- Email servers
- Mainframe computers
- Computer terminals
- Minicomputers
- Magnetic tape units MTU
- Ipswitch WhatsUp Gold
- Veritas NetBackup
- Microsoft PowerPoint
- IBM WebSphere
- Microsoft Word
- Cisco IOS
- Novell NetWare
- Microsoft Windows Server
- Microsoft Excel
- BMC PATROL
- Tandem advanced command language TACL
- IBM Informix
- Python
- EMC NetWorker
- Oralce Java Enterprise System
- Microsoft Outlook
- Operating system monitoring software
- IBM Tivoli NetView Distribution Manager
- Structured query language SQL
- CA Automation Point
- IBM Tivoli OMEGAMON XE for CICS on z/OS
- Sybase SQL Anywhere
- IBM DB2
- Citrix
- SAP
- Microsoft SharePoint
- Micro Focus OpenView
- Microsoft Exchange Server
- Microsoft Access
- SPSS ShowCase Suite
- Customer information control system CICS
- Microsoft Windows
- Microsoft Office
- Wide area network WAN software
- UNIX
- Common business oriented language COBOL
- Oracle Solaris
- Hewlett Packard HP-UX
- BMC Software CONTROL-O
- Hewlett-Packard HP OpenVMS
- EMC AlphaStor
- Linux
- CA 7 Workload Automation
- Hewlett-Packard HP OpenView Service Center
- Storage area network SAN software
- Practical extraction and reporting language Perl
- File transfer protocol FTP software
- IBM i
- IBM Tivoli Workload Scheduler
- Web browser software
- CA Unicenter TNG
- Disk operating system DOS
- SAP BusinessObjects Crystal Reports
- Microsoft Visio
- CA 11 Workload Automation Restart and Tracking
- IBM Notes
- Local area network LAN software
- Teradata Enterprise Data Warehouse
- BMC Software Control-M
- Job control language JCL
- Data3 ENGUARD
- IBM Power Systems software
- Email software
- BMC Software Remedy IT Service Management Suite
- Oracle DBMS