Will “Customer Account Technician” be Replaced By Robots? 🤔

85% Chance of Automation

“Customer Account Technician” will probably be replaced by robots.

This job is ranked #484 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.

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Job Description

Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

Job Details

The SOC (Standard Occupational Classification) code is 41-4012.00
The Mean Annual Wage in the U.S. is $ 68,410.00
The Mean Hourly Wage is $ 32.00
Currently, there are 1,404,050 people on this job

☝️ Information based on the reference occupation “Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products”.

Also Known As…

Tasks for “Customer Account Technician”

Provide customers with product samples and catalogs.
Forward orders to manufacturers.
Check stock levels and reorder merchandise as necessary.
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
Arrange and direct delivery and installation of products and equipment.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Negotiate details of contracts and payments.
Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Prepare sales contracts and order forms.
Obtain credit information about prospective customers.
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
Train customers' employees to operate and maintain new equipment.
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Prepare drawings, estimates, and bids that meet specific customer needs.
Recommend products to customers, based on customers' needs and interests.
Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

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