Will “Service Manager” be Replaced By Robots? 🤔
28% Chance of Automation
“Service Manager” will almost certainly not be replaced by robots.
This job is ranked #233 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Job Details
- The SOC (Standard Occupational Classification) code is 41-1011.00
- The Mean Annual Wage in the U.S. is $ 43,910.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 1,194,220 people on this job
☝️ Information based on the reference occupation “First-Line Supervisors of Retail Sales Workers”.
Also Known As…
- First-Line Supervisors of Retail Sales Workers
- Store Manager
- Shift Manager
- Office Manager
- Meat Department Manager
- Manager
- Department Manager
- Deli Manager
- Bakery Manager
- Assistant Store Manager
- Assistant Manager
- Vending Stand Supervisor
- Used Car Sales Supervisor
- Tobacconist
- Supervisor
- Supermarket Manager
- Storekeeper
- Store Associate
- Stock Manager
- Stationer
- Station Manager
- Softlines Supervisor
- Showroom Manager
- Shop Manager
- Shift Supervisor
- Salesman
- Sales Supervisor
- Sales Manager
- Sales Clerk Supervisor
- Retail Supervisor
- Retail Store Manager
- Retail Shift Supervisor
- Retail Sales Manager
- Retail Manager
- Retail Grocer
- Retail Assistant Manager
- Rental Manager
- Ready to Wear Department Manager
- Produce Manager
- Produce Department Supervisor
- Produce Department Manager
- Post Exchange Manager (PX Manager)
- Pawnbroker
- Pawn Shop Keeper
- Pawn Broker
- Parts Sales Manager
- Parts Manager
- Parts Department Supervisor
- Parts Department Manager
- Operations Superintendent
- Music Store Manager
- Millinery Department Manager
- Merchandise Coordinator
- Marina Sales and Service Supervisor
- Managing Jeweler
- Machinery or Equipment Rental and Leasing Manager
- Lumberman
- Lumber Sales Supervisor
- Key Holder
- Key Carrier
- Jewelry Department Supervisor
- Ice Storage, Sales, and Delivery Supervisor
- Head of Store Operations
- Grocery Supervisor
- Grocery Store Manager
- Grocery Manager
- Grocer
- General Manager
- Frozen Food Department Manager
- Front End Manager
- Food Concession Manager
- Food Checkers and Cashiers Supervisor
- Flower Shop Manager
- Florist Manager
- Floral Manager
- Floor Supervisor
- Floor Manager
- Division Supervisor
- Director
- Department Supervisor
- Department Sales Manager
- Department Head
- Delicatessen Store Manager
- Delicatessen Department Manager
- Dealer
- Dairy Store Manager
- Dairy Department Manager
- Convenience Store Manager
- Concession Manager
- Commissary Steward
- Commissary Officer
- Commissary Manager
- Commercial Specialist
- Coin Dealer
- Cashier Supervisor
- Cashier Manager
- Car Rental Manager
- Car Dealer
- Canteen Manager
- Branch Store Manager
- Branch Manager
- Barn Operator
- Automobile Service Station Manager
- Automobile Leasing Supervisor
- Automobile Dealer
- Auto Rental Supervisor
- Auto Parts Manager
- Auto Leasing Manager
- Auto Dealer
- Assistant Manager Retail
- Art Gallery Director
- Art Dealer
- Area Supervisor
- Antique Dealer
- Antique Collector
- Agent
Tasks for “Service Manager”
- Establish and implement policies, goals, objectives, and procedures for their department.
- Inventory stock and reorder when inventory drops to a specified level.
- Review inventory and sales records to prepare reports for management and budget departments.
- Establish credit policies and operating procedures.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Plan budgets and authorize payments and merchandise returns.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Instruct staff on how to handle difficult and complicated sales.
- Keep records of purchases, sales, and requisitions.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Related Technology & Tools
- Screwdrivers
- Magnetic card readers
- Laser printers
- Credit card processing machines
- PC magnetic card readers
- Security cameras
- Laser facsimile machines
- Video cassette recorders VCR
- Adjustable wrenches
- Cash registers
- Personal digital assistants PDA
- Telecheck processing terminals
- Desktop computers
- Point of sale POS computer terminals
- Barcode scanners
- Personal computers
- Adjustable widemouth pliers
- Security monitors
- Hammer pliers
- Money order terminals
- Ladders
- Sensormatic systems
- Intuit QuickBooks Point of Sale
- Salesforce software
- Scheduling software
- CyberMatrix POS
- Delphi Technology
- The Retail Solution
- VeriFone PC Charge Pro
- Softpedia ShopInvo
- StataCorp Stata
- ComCash
- Handheld computer device software
- Point of sale POS software
- Microsoft Excel
- Millennium Software Atrex
- Kronos Enterprise Workforce Management
- R
- Autodesk Revit
- Payroll software
- Internet browser software
- Inventory management software
- Visual Retail Plus
- Oracle Hyperion
- Oracle E-Business Suite Financials
- Qualitech Solutions Dynamic Scheduling
- Oracle Primavera Enterprise Project Portfolio Management
- Exact Software
- ASI Point of Sale
- Gift registry software
- Semicron Systems
- Kronos Workforce Timekeeper
- Point of sale POS parts and services software
- Master Merchant Systems Music Store
- The General Store
- SBS Keystroke
- Infocorp Computer Solutions $mart System
- Sage 50 Accounting
- IBM Cognos Impromptu
- Microsoft Visio
- MicroBiz
- Point of sale POS bookstore software
- Microsoft Office
- Oracle Fusion Applications
- Adobe Systems Adobe Fireworks
- Minitab
- American Precision Instruments Regit
- TimeTrak Systems SchedTrak
- Vigilant
- WinMan SureSell
- Sage DacEasy
- CAP Automation SellWise
- FileMaker Pro
- CompuTant CounterPoint
- Adobe Systems Adobe InDesign
- Logisoft Positive Pos System
- Time card software
- Microsoft Outlook
- True North Computer Retail Plus
- Plexis Software Plexis POS
- Microsoft Access
- ManageMore Cellular Manager
- Datasym SYMFINITE
- Microsoft Project
- Microsoft PowerPoint
- Attitude POS itive AccuPOS Retail
- Data entry software
- RiscStation POSSum
- Lathem Time PayClock EZ
- Hagel Unitime Systems
- Infocorp Softwear/POS
- SAP
- Bibase 4POS Retail
- TimeTrak Systems ClocTrack
- Microsoft Word
- System3 POS software
- LOB RetailPoint
- IBM Notes
- EZ Software Solutions